Mira brings together the intelligence, persistent memory, orchestration, execution, and governance to run autonomous agents across the entire Customer Lifecycle, connected to the systems you already use, under your governance and control.
Acquire. Engage. Retain. Grow.
Running Mira today: FinPoints, Alibaba Group, Morph, Ctrl Media Limited, Prestige Partners Trading, Surplus, Behave, Pika, Massachusetts Institute of Technology.
Customer context is distributed across systems, conversations, transactions, workflows, and teams. Mira brings that context together through one agent platform so understanding can move continuously across acquisition, engagement, retention, and growth.
Identify and initiate the relationships most likely to create long-term value.
Mira continuously gathers signals to identify opportunities and understand evolving customer trends and preferences, helping organizations refine who they reach, when they reach them, and how relationships begin.
Turn individual interactions into continuous relationships.
Mira coordinates conversations, follow-up, recommendations, workflows, and actions using the evolving context of each relationship, and refines how, when, and where customers are engaged over time.
Maintain the relationship with context intact.
Persistent customer memory preserves preferences, history, commitments, interactions, and outcomes so every engagement can build on what came before.
Identify the next opportunity to create value.
Mira uses the accumulated understanding of each relationship to identify relevant opportunities for deeper engagement, expansion, or reactivation, and feeds what it learns back into future execution.
Acquire. Engage. Retain. Grow. One continuous Customer Lifecycle.
Four connected modules bring the Customer Lifecycle together with shared context, execution, and governance.
Acquire. Identify opportunities, understand audiences, and initiate new customer relationships through the channels your organization controls.
Engage. Build customer understanding and coordinate conversations, follow-up, recommendations, and actions across the relationship.
Retain. Grow. Maintain relationships, recognize changes in customer behavior, reactivate engagement, and identify opportunities to create additional value.
Connect. Remember. Govern. The shared intelligence, persistent memory, system connections, permissions, and governance behind every Mira agent.
See which agents are active, what work is underway, which decisions need a person, and what has already been done. When judgment is required, Mira brings the context forward so teams can act without reconstructing the relationship.
Autonomous where appropriate. Human-controlled where required.
Mira drafts the reply. The decision stays yours.
Mira reads context from connected systems and acts across them, extending what you already rely on rather than replacing it.
Your systems remain your sources of truth. Mira connects the intelligence and execution across them.
Customer relationships compound through context. Mira keeps persistent memory across systems, channels, workflows, and time, so what is learned during acquisition informs engagement, engagement strengthens retention, and retention creates growth.
Mira connects to existing customer, product, content, and operational data rather than creating another disconnected source of customer context.
Governance is not added after execution. It is part of execution.
Organizations determine what Mira can operate autonomously, what requires approval, and what remains under human control.
Actions can be evaluated against organizational policies, permissions, business rules, compliance requirements, approved information, and brand standards before execution.
Sensitive actions can require human approval, while established workflows can operate independently. Those boundaries remain under the organization's control.
Customer-facing facts can be verified against designated sources of truth before execution.
Agent actions can be logged with the relevant data, configuration, disclosures, approvals, and execution context.
Mira is deployed inside your organization's environment, keeping customer data and deployment-specific context under your control.
You control the encryption architecture, and customer data is not used to train a shared Here AI model serving other customers.
More relationships managed per operator.
More opportunities to maintain and grow valuable relationships.
Customer engagement continues when teams are offline.
Fewer manual handoffs and less repetitive coordination.
Mira applies the same Acquire. Engage. Retain. Grow. model to the systems, requirements, and relationships of different industries.
Operate fan relationships continuously and at scale, with persistent context, creator-specific voice, and audience protections.
Explore Entertainment →Scale investor and client engagement with grounded information, disclosure controls, and human oversight.
Explore Finance →Engage shoppers using customer context and live product, pricing, and inventory information.
Explore E-commerce →Deploy Mira within institution-controlled environments with governance, security, oversight, and institutional control.
Explore Public Sector →
Enterprise software evolved from recording what happened to helping teams coordinate what should happen next.
AI agents make something different possible: software that can gather information, build understanding, make decisions, and execute actions continuously.
Mira brings that capability to the Customer Lifecycle, while keeping organizations in control.
Run your Customer Lifecycle through Mira
Tell us where your customer relationships live today: the systems, data, channels, and workflows involved. From there, we define how Mira connects and where approval and human oversight apply.
Acquire. Engage. Retain. Grow. One agent platform.
