01
Inventory accuracy
Availability claims can be checked against current inventory before they are communicated.
If inventory does not support the claim, Mira does not make it.
Every shopper known, every claim grounded
One agent platform for the entire Commerce Lifecycle. Mira acquires, engages, retains, and grows customer relationships in your brand voice, every product, price, and stock claim grounded in your systems.
Acquire. Engage. Retain. Grow.
Grounded in your live catalogConnected to live inventoryPrices verified against your price bookPersonalized across customer channelsGrounded in your live catalogConnected to live inventoryPrices verified against your price bookPersonalized across customer channels
[ Built for ]
Commerce organizations with more customers than their teams can continuously engage
DTC brandsMulti-brand retailersMarketplacesSubscription commerceConsumer brands with catalogs beyond manual reach
[ The problem ]
Customer expectations are continuous. Most commerce engagement is not
LIVE CATALOG
LIVE PRICING
LIVE INVENTORY
PERSISTENT CUSTOMER CONTEXT
LIVE PRICING
LIVE INVENTORY
PERSISTENT CUSTOMER CONTEXT
[ What your customers hear ]
Every interaction informed by the relationship behind it
Shopping does not happen only during business hours. Product questions, purchase intent, replenishment needs, and abandoned carts happen continuously.
Mira enables brands to respond with the relevant customer context and current commerce data intact, and to remember the relationship when the customer returns.
SMSSent by Mira
Customer
Any chance the navy trail runners come back in a 9?
Back in stock · Size 9
Mira
The navy trail runners are back in your size. I saved a pair until tomorrow night. Let me know if you want them.
For a DTC retailer
WhatsAppSent by Mira
Reorder pattern · 32 oz, monthly
Mira
You reordered the 32 oz around this time last month. Want me to set up auto-refill?
For a multi-brand marketplace
Site chatSent by Mira
Customer
Does the gravel bike take 32mm tires?
Mira
Yes, that bike clears 32mm tires. The specification is in the product data. Want me to compare it with the all-road model?
Product information grounded in approved data
EmailSent by Mira
Shipment scheduled · Tomorrow
Mira
Your usual monthly roast goes out tomorrow. Want me to move the shipment back a week to line up with your trip?
For a subscription-led DTC brand
[ The Commerce Customer Lifecycle ]
Acquire. Engage. Retain. Grow
01
Acquire
Mira identifies high-intent shoppers using signals across your connected systems, and updates who to reach and when as behavior, product interest, and trends change.
02
Engage
Mira coordinates product discovery, recommendations, questions, availability alerts, cart recovery, and follow-up using live commerce data and the evolving context of each relationship, adapting as outcomes come back.
03
Retain
Persistent customer memory carries context beyond the transaction. Subscription adjustments, replenishment, reorder reminders, service, and reactivation reflect what the customer has bought, preferred, returned, and experienced before.
04
Grow
Mira identifies relevant ways to deepen customer value. Complementary products, subscriptions, and recommendations follow what the customer browses, buys, returns, and prefers.
Acquire. Engage. Retain. Grow. One continuous Commerce Customer Lifecycle.
[ Trust, built for e-commerce ]
Customer engagement grounded in commerce reality
Personalization only creates value when customers can trust the information behind it.
Mira connects customer engagement to the product, pricing, inventory, and customer data organizations already rely on, while applying the governance rules established by the organization.
02
Price accuracy
Prices can be verified against the organization's current pricing source before execution.
03
Product claims
Product specifications and other factual claims can be grounded in approved product data rather than generated without support.
04
AI disclosure, configurable by client
You decide where AI disclosure is required across channels, audiences, and jurisdictions. Mira applies those rules as part of execution.
05
Restricted products
You define the rules around restricted or age-gated products so those workflows stay inside established boundaries.
06
Audit trail
Customer interactions can be logged with the data, configuration, disclosures, and execution context behind them, creating a record you can review and export.
Customer data remains within the organization's deployment and is not used to train a shared Here AI model serving other customers.
The next step is a scoping conversation
Tell us where your customer relationships and commerce data live today: the product systems, pricing, inventory, customer data, channels, and workflows involved.